Shipment

The goods are delivered worldwide. Please note that country-specific customs fees (VAT (Value Added Taxes)) may apply when shipping worldwide, which we have no influence on.

Shipping costs (including VAT)

Delivery area

product

delivery time

Shipping

Germany

Wigs

3 to 4 weeks

free shipping

Extensions

1-2 weeks

free shipping

Accessories/care products

3-7 working days

€5.90

Worldwide

Wigs/Extnsions

4-5 weeks

€46.90 + local VAT

Accessories/care products

1-2 weeks

€46.90 + local VAT

Delivery times

Unless a different deadline is specified in the respective offer, the goods will be delivered within 2 - 4 days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction).

Please note that there is no delivery on weekends and public holidays.
If you have wigs/extensions and care products in one order, we will generally ship them separately unless we have made different agreements with you. This procedure is done to protect the wigs/extensions, as the care products may leak and damage the hair.

If a delivery is ready for dispatch before the specified delivery period, it will be dispatched early.